Get Help
PL8 turns your dish descriptions into professional food photography using AI. If something isn’t working, you have a billing question, or you just want to share feedback — reach out and a real human will get back to you.
Contact support
Send us a message and a real human will get back to you by email. Please include your account email and, if relevant, details of the issue.
Contact supportPrefer email? Reach us at support@support.getpl8.com.
How do credits work?
Each new dish photo or style edit costs 1 credit. New accounts start with 10 credits. You can buy more from the Pricing page.
A generation came back wrong — am I charged?
If a generation errors out, the credit is automatically refunded. If the image came back but isn’t what you wanted, you can edit the result for 1 credit or generate again from scratch.
I forgot my password.
Use the “Forgot password” link on the login page to receive a reset code by email.